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Our Blue Ribbon Guarantee of Quality


At Petsvetshop.com.au  we offer our money back Blue Ribbon Guarantee of 100% satisfaction*. If you're not happy, we're not happy. We offer the best quality pet care products at the absolute lowest possible prices.  Our products are all used and recommended by veterinarians and we use them on our own pets.

Best Quality:  At Petsvetshop we sell you the same products that are sold by vet hospitals all over Australia.

Terrific deals on Price: With no expensive retail shopfront, and savings from bulk buying at contract prices, we can offer you terrific deals on all the best quality products. You will save between 20 and 50% on normal retail prices. It's real value and real quality.

No Short Dated Products: We guarantee that all products have at least 1 year expiry date on them (unless otherwise noted on product page). You will never be sent product close to its expiry date.

No extreme shipping fees: 

Flat rate within Australia : $7.95

Flat Rate for all International: $14.95

We charge just $7.95 for postage with no hidden handling fees for each order delivered anywhere in Australia, no matter how large your order. So the more you order, the more you save! Registered Post is available at an extra charge, available at checkout.

For orders outside of Australia there are no excessive handling fees, you will be charged one flat rate for shipping no matter what size your package, and regardless of where you live. We use Australia Post Airmail, which should have a package to the USA within 10 days. Registered post is available at checkout.

Prompt Shipment: Your order will be processed and posted within 2 working days. Allow up to another 7 days for delivery by Australia Post within Australia. (Usually only 3-5 days is needed.) In peak times such as Christmas allow 3 extra days. At Christmas time Australia Post is always busy and a little slower .

Outside of Australia you will need to allow up to 3 weeks for delivery. Of course, it's very likely if you are in the US you will receive your shipment within 10 business days, but do allow a little longer as delays can occur for overseas shipments depending on your local mail carrier and Customs Service.

We absolutely cannot ship to Japan, as Customs does not allow.

 * Excludes Shampoos and Flea Sprays - these cannot be returned for change of mind due to contamination risk

Petsvetshop Pty Ltd ABN 88 141 859 127